Terms

12. FEES
IMO RAPID TRANSFER charges a fee on every transaction depending on the country you are sending money from/ to. Fees relating to the transaction are clearly displayed on the transaction page before you confirm to proceed with a transaction.

13. TIME FRAME FOR PROCESSING REFUNDS

IMO RAPID TRANSFER will process your refunds in a reasonable time frame. Generally, a bank transfer takes between 1–16 working days to appear back in your Wallet. In cases where the money is held by the compliance teams of our payout partners or your beneficiary’s banks, we will not be able to initiate the refund until the money is returned to us by the payout partner or beneficiary bank. Refunds are generally processed by IMO RAPID TRANSFER at the end of the working day, however, if you need a refund to be processed urgently, please write to us at support@imorapidtransfer.com If the email is received within working hours, we will be happy to assist and process the refund for you on an urgent basis at an additional charge of IRTLR2.

14. General Terms

1. THIRD PARTY SERVICES

A.1. You acknowledge and agree that IMO RAPID TRANSFER is partnering with the LPSs and other third-party partners and providers in order to deliver you the Services.

By using our Services, you agree to be bound by any user agreements established by any A.2.  LPSs, third party partners, and providers that IMO RAPID TRANSFER engages with in addition to the Terms and Conditions set out in this Agreement.

A.3.  By accepting and agreeing to the partner’s terms and conditions you expressly acknowledge that IMO RAPID TRANSFER is acting independently of the LPSs and that IMO RAPID TRANSFER shall have no liability for the actions or omissions of LPSs.

2. Communications

B.1. We are required to provide certain information to you in writing. By accepting this agreement, you agree that we can communicate with you electronically either by email or by Mobile SMS, posting notices on our Social Media platforms

B.2. By using our Services, you agree to be bound by any user agreements established by any LPSs, third party partners, and providers that IMO RAPID TRANSFER engages with in addition to the Terms and Conditions set out in this Agreement.

B.3. By accepting and agreeing to the partner’s terms and conditions you expressly acknowledge that IMO RAPID TRANSFER is acting independently of the LPSs and that IMO RAPID TRANSFER shall have no liability for the actions or omission of LPSs.

15. MERCHANT TRANSACTIONS

15.1. when making a payment to a Merchant of IMO RAPID TRANSFER, you will be required to confirm the transaction. At this time, you may also be requested to enter your Password or PIN depending on the channel. By entering your Password or PIN to confirm the transaction you agree and confirm that you authorized the transaction. You cannot directly reverse or cancel any payment once it has been approved by you.

15.2. When making a payment on a merchant website using IMO RAPID TRANSFER, you will be required to log into your IMO RAPID TRANSFER account, before payment, can be made

15.3. As we are unable to reverse or charge-back any payments made, should you have a dispute with any Merchant, you should resolve such disputes with the Merchant directly.

15.4. Disputes between you and a Merchant will not affect our right to recover payments from you

16. .Closing Your Account

As long as there are no pending or in-progress transactions, you may close your account at any time. You may close your account by emailing us at support@imorapidtransfer.com and requesting that we close your account. It may take up to 30 days for your account closure to be complete.
 Click here to Continue Reading