A scammer contacts you pretending to be from a legitimate business such a bank, telephone or internet service provider. You may be contacted by email, social media, phone call, or text message.
The scammer asks you to provide or confirm your personal details. For example, the scammer may say that the bank or organization is verifying customer records due to a technical error that wiped out customer data. Or, they may ask you to fill out a customer survey and offer a prize for participating.
Alternatively, the scammer may alert you to 'unauthorized or suspicious activity on your account'. You might be told that a large purchase has been made in a foreign country and asked if you authorized the payment. If you reply that you didn't, the scammer will ask you to confirm your credit card or bank details so the 'bank' can investigate. In some cases the scammer may already have your credit card number and ask you to confirm your identity by quoting the 3 or 4 digit security code printed on the card.
Phishing messages are designed to look genuine, and often copy the format used by the organization the scammer is pretending to represent, including their branding and logo. They will take you to a fake website that looks like the real deal, but has a slightly different address. For example, if the legitimate site is www.mywebsite.com, the scammer may use an address like 'www.mywebsites.com'.
If you provide the scammer with your details online or over the phone, they will use them to carry out fraudulent activities, such as using your credit cards and stealing
Your money.
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